The Patient Experience: Improving Safety, Efficiency, and HCAHPS through Patient-Centered Care
For organizations seeking to make their care more patient-centered, the Institute for Healthcare Improvement (IHI) is offering a groundbreaking seminar, The Patient Experience: Improving Safety, Efficiency, and HCHAPS Through Patient-Centered Care. This seminar will equip health care professionals with concrete tools and a roadmap for integration of new practices into existing processes.